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Cancel The Late Fee Before It Cancels Itself Out

, , , , | Working | September 16, 2019

Call Centre Guy: “How can I help you today?”

Me: “I’ve had my new mobile phone for two days and you’ve sent me a bill?” *middle of the month is always a time of bad cash flow*

Call Centre Guy: “Yes, you always pay the first month in advance.”

Me: “I cannot afford to pay it until the end of the month.”

Call Centre Guy: “You have to pay it by the 19th. If you don’t, we’ll charge you for a late payment.”

Me: *resignedly* “Okay, so, what’s the late payment fee?”

Call Centre Guy: “Well, as long as it’s no later than fourteen days, which it doesn’t sound like it will be, there’s no late fee.”

Me: “Okay, well, thanks for your help.”

Call Centre Guy: “You’re welcome.”

(It was only later when I recounted this story to a friend of mine that I realised the pointlessness of this conversation.)

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