Cancel Culturally Deficient
Caller: *Angry.* “What the f*** is this reminder fee on my account?!”
Me: “That’s a small fee we charge when you’re late paying for your subscription.”
Caller: “But I don’t want the subscription anymore!”
Me: “Oh, did you cancel it?”
Caller: “No! I just stopped paying it, so it should be obvious I don’t want it anymore!” *Click.*
She hung up before I could say anything else. I tried calling her back, but I got no answer, so I left a voicemail, politely explaining that you can’t cancel a subscription by ghosting.






