Canada: America’s Hat, Part 3
Call Center | Right
| October 17, 2011
(I’m working the customer service line and have just finished explaining our services to a caller.)
Caller: “Well, that sounds great! You seem like a good, honest American business.”
Me: “Canadian, actually.”
Caller: “No such thing!”
Me: “I’m sorry, come again?”
Caller: “There’s no such thing as ‘Canadian’; you’re either American or one of those foreign people.”
Me: “Um, I’ll… put you through to sales then.”
Caller: “Thank you!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
