Can You Prevent Sales Of Books That Are Going To A Bad Home?
An elderly woman comes in and shoves a newspaper into my face.
Customer: “Do you have this?”
Confused, I glance at the newspaper and can’t see what she’s talking about.
Me: “What item, ma’am?”
She punches at a specific ad in the newspaper and yells at me.
Customer: “THIS BOOK!”
Me: *Looking it up* “I’m afraid we don’t have it.”
She doesn’t seem to believe me, so my coworker comes over and also checks, but no book. Then, the customer wanders around the store and then comes back with two books.
Me: “How are you today?”
Customer: “Not good.”
Me: “Oh, I’m sorry!”
Customer: “It was because of you!”
She huffed out of the store. Not my fault we didn’t have the random book she was looking for!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
