Can See Your Bones, Can’t See Why You Need An X-Ray
I’m in my early thirties. I’m having a lot of pain in my back with no known cause, so my doctor orders X-rays. The tech is positioning me on the table, which is causing very painful spasms.
Tech: “You’re here for a back X-ray?”
Me: “Yep.”
Tech: “Workout injury?”
Me: “No.”
Tech: “Fall recently?”
Me: “No.”
Tech: “Move the wrong way?”
Me: “No.”
Tech: “Pregnant?”
Me: “No.”
Tech: “Then why do you need an X-ray?”
Me: “To see why my back hurts!”
Tech: “No known reason?”
Me: “Correct. Can you please just take the X-rays? This position hurts!”
The tech makes a face but does what I ask.
A couple of minutes later…
Tech: “All done.”
I start to get up. The tech runs over and stands behind me.
Tech: “Sweetie, take your time getting up. Do you need help?”
Me: “…you saw something, didn’t you?”
Tech: “Oh, uh… I’m not allowed to discuss that. But seriously, let me help you up.”
Me: “Uh-huh. You definitely saw something.”
I was diagnosed with inflammatory arthritis in my back not long after.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.