Can See Through Their Scam As Easily As Seeing Through Glass
I am called over to a table with four middle-aged women.
Customer: “There is glass in my food!”
Me: “Ma’am, we don’t use glass, except in cups and wine glasses, which you don’t have.”
Customer: “I would like a refund and free meal for you all putting glass into my food!”
Me: “I just told you, we don’t use glass, not even in the kitchen.”
Customer: “What kind of restaurant is not refunding for a health hazard?! I’m leaving!”
One of the other customers calls me over.
Other Customer: “I saw them use a small ziplock bag of glass shards!”
They did NOT get away with it.
Question of the Week
What is the most stupid reason a customer has asked to see your manager?