Can No Longer Handle Your Baggage

, | Right | March 24, 2016

(I work inside a mall for an authorized retailer of a certain big company when I receive a phone call…)

Me: “How may I help you?”

Customer: “Ya, hi. Umm, I have a bag phone I’d like to activate. Can y’all do that?”

(A bag phone was an early mobile-phone that had to be carried around like a bag or a back-pack.)

Me: “Well, uhh, how old is the phone?”

Customer: “I bought it brand new in 1996! Best phone I ever had. Been out of the world a spell and would like to get my phone hooked back up.”

Me: “I’m sorry, sir, but your phone is not compatible with our network anymore. If you’d like we can get you set up with a new phone that is compatible.”

Customer: “WHAT THE H*** GOOD IS IT TO BUY A NEW PHONE?! I ALREADY HAVE A BAG PHONE! WHY CAN’T I USE THE PHONE I HAVE?”

Me: “Well, they’re heavy, unwieldy, and put off way more radiation than today’s phones. Also, and sir, this is the important bit, they’re not compatible anymore. Your phone uses an analog technology. We all use digital now. I’m sorry, there’s literally no way to use your bag phone.”

Customer: “Well, I’ll just call your competitor and have them do it.”

Me: “Have a nice day, sir.”

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