Can I Show You My Social Insecurity Card
(A customer is about to buy an M-rated game, which can only be purchased by people over the age of 17. My store is really strict about checking ID.)
Me: “And may I see some ID, please?”
Customer: “Why? What for?”
Me: “Because this is an M-rated game, and I am required to ask for ID.”
Customer: “Buddy, I’m 31, and it shows. You don’t need to see my ID.”
Me: “Sorry, sir, but I do need to see your ID. Otherwise, I risk my job and the store risks a fine.”
Customer: “Are you kidding me? Normally, when people ask me for ID, it’s a compliment, but coming from you, you just sound like a bureaucratic snot! Don’t waste my time, and just sell me the d*** game!”
(Another customer standing behind him taps him on the shoulder.)
Customer #2: “Hey, you said you’re 31, right?”
Customer: “Yeah! And this little punk is giving me a hard time about it!”
Customer #2: “How old is your kid? You may be 31, but you seem a little too young to be the father of a 17-year old, which this game is intended for.”
Customer: “What are you talking about? I don’t have any kids. This game is for me!”
Customer #2: *incredulously* “You’re 31 and still play video games?!”
(The 31-year-old customer turns red and leaves the store in a huff. Since he’s gone, I go on to serve the next customer.)
Customer #2: “I’m actually older than he is and I play games, too. Since he was adamant about not showing his ID, I figured he had insecurities. I thought it would be fun to mess with him a little, and boy was I right!”
This story is included in our Videogame Store roundup.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
