Can You Hear What I Hear?

, , , | Right | May 12, 2018

(I work at a luxury car dealership as an advisor, but I’m also often stuck doing diagnostics on vehicles, trying to figure out what is wrong. An old lady, probably in her mid to late 80s, comes in with her car, and her small, shaky dog. I have seen this customer before, and she’s always really nice to us, never rude. She complains about a buzzing in her car.)

Me: “Hello, ma’am, what seems to be the problem?”

Customer: “Well, there is an odd buzzing sound coming from the car, on and off, that started… oh… twenty minutes ago?”

Me: “All right, ma’am, may I check out the vehicle to see what the issue is?”

Customer: “Sure thing.”

(I get in the car and start it up. I hear no buzzing noise, but that may be because her dog is panting loudly in my ear.)

Me: “I don’t hear anything. When does this sound occur?”

Customer: “It just does. Try taking it out on the highway?”

Me: “All right.”

(We get on the highway, and almost as soon as we get on, she says she hears it.)

Me: “I can’t hear anything; are you sure?”

Customer: “Oh, absolutely. It’s lou—”

(She pauses with a puzzled look on her face.)

Customer: “I wonder if it’s my hearing aid?!”

(It was her hearing aid.)

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