It Can Be Damaging To Wait So Long
(A vaguely familiar man comes up to my counter. I have no idea what his name is, but I assume he’s probably a former classmate. Not sure when exactly we were in school together, but then…)
Customer: “Hi! How are you?”
Me: “I’m good today! What can I get you tonight?”
Customer: “Oh, I’m fine! I just wanted to apologize for the way I treated you in school. I’m really very sorry about all that.”
Me: “Um… okay?”
Customer: “I was such a jerk. I can’t believe I made you cry that much in Miss [My Sixth Grade Teacher]’s class. I’m so sorry.”
Me: “Um, sure. That’s nice of you. I’m afraid I can’t remember your name?”
(Nor can I remember the specific incident he’s referring to. It happened a lot in sixth grade.)
Customer: “I just wanted to make things right. Are you okay now?”
Me: “Yeah, I mean, I’ve got two degrees and I’m working here to kill time before I ship out with the Peace Corps in a couple months.”
Customer: “Oh, that’s great! I was afraid I really damaged you!”
(I never did figure out who he was, but I got a kick out of the apology — fourteen years late!)
Question of the Week
Tell us about a customer that lied or scammed to get what they wanted.