Calling Until They’re Bob Blue In The Face
(I used to work for a clothing store that is part of a huge company that spans many brands, is one of the best known in the UK, and is owned by a multimillionaire. It’s after closing and I am in the office with my manager cashing up, when the phone rings. She decides to answer it and this is the conversation that takes place.)
Caller: “Hello, I’m calling from [Random Company]. May I please speak to the owner of the business?”
Manager: “The owner of the business? You want to speak to [Owner]? The owner of [Company]? The multimillionaire?”
Caller: “Yes, please. Is he available?”
Manager: “Hold on; let me check.” *holds the phone away from her without muting it* “[Owner]? [Owner]? Are you here?” *back to caller* “No, sorry, he’s on his yacht.”
Caller: “Okay, I’ll call back another time.”
Question of the Week
Have you ever served a bad customer who got what they deserved?