Calling Out Their Stupidity
(I’ve been working at a gas station for about seven months, mostly on third shifts. I do, however, occasionally get scheduled for morning or afternoon shifts when someone needs me to cover.)
Me: “All right, your total comes to [total].”
Customer: “You must be new. I come here all the time and it’s always [incorrect price].”
Me: “You must be stupid, because even with the coupon that I used, it’s [actual price].”
Customer: “Don’t talk to me like that! Get me your manager!”
(If no manager is around, the person who’s worked there longest becomes acting manager.)
Me: “I am acting manager right now. And frankly, my boss would tell you the same thing because we put up with scammers like you all the time. Now, you either pay or leave.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.