Calling Out Bad Behavior Results In Good

, , , , | Hopeless | August 8, 2019

(I ride the train to school every morning. Unfortunately, this train line is known as the most unstable in the country, so most of us passengers are used to it. One morning, the train is very late and we keep stopping between the stations because of some technical error. It is becoming clear that everyone will be late to work or school. The train driver and the conductor update us a little over the speakers. Suddenly, we hear a message over the speakers:)

Conductor: “This is the conductor speaking. Thank you so much for your patience this morning. I know that you are all stressed, but most of you have been so kind to me. We are doing the best we can to get you to your destination. Thank you for not yelling at the staff, except for the gentleman who spent five minutes complaining and yelling at me. We hope to get clearance to continue on our journey soon. I wish you all a pleasant day.”

(The mood lightened after that. Several people smiled and started talking to each other — in Denmark, you generally don’t talk to strangers unless absolutely necessary. I don’t know who the rude man was, because there hadn’t been any yelling in my car. I hope that man learned not to yell at innocent staff.)

1 Thumbs
296