Calling Is Not Their Calling, Part 2
Customer Service | Working
| July 11, 2017
(My phone suddenly stops being able to receive calls or call out. I’ve just received an identical replacement phone in the mail that’s actually worse than my original phone, and I’ve had to pay for the replacement phone. I get online to try to resolve the issue.)
Me: “My phone is unable to make or receive calls. My replacement phone isn’t even connecting with the Internet properly. This is a huge problem because I’m pregnant and unable to communicate with my doctor.”
Customer Service: “Oh, no! Can we call you?”
Me: “…what did I just say?!
Related:
Calling Is Not Their Calling
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
