Calling America: Where Immigration Never Happened
(My employer is contracted with a very popular cell phone company; we take calls and treat every caller just like a normal customer. They take great pride that they are one of the few remaining companies that don’t outsource to other countries. One day a man calls in. Note: my local accent is pretty much neutral American.)
Customer: “I thought you guys were supposed to only be in America.”
Me: “We are, sir.”
Customer: “Then how did I get someone with a very thick Asian accent the last time I called?”
Me: “I have no control over other employees’ accents, sir.”
(It clearly never occurred to the man that immigration is still a thing.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
