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Call The Candy Store For A Sweet Resolution

, , , , | Right | February 26, 2020

I work in a candy store whose phone number is very close to that of a large credit card company. We regularly get wrong number calls.

Me:
“Thank you for calling [Store]; this is [My Name]. How may I help you?”

Woman:
“Is this [Card Company]?”

Me:
“Um… no. This is [Store].”

Woman:
“Are you sure? I am positive I dialed the right number.”

Me:
“No, ma’am, we get this a lot. We are [Store] in a small town in Georgia.”

Woman:
*Quite irate now* “Young man, I do not know why you are lying to me, but I know I called the right number because I called the number right back!”

Me:
“I am sorry, ma’am. Their number is [number].”

Woman:
“How can you live with yourself, lying to a woman who has given you all this business over the years?! I demand your name so I can talk to your manager!”

Me:
“Well, okay, ma’am, my name is [My Name] but I am telling you, this is [Store] and you are looking for [Card Company].”

Woman:
“Oh, why didn’t you say so? But, I am still mad! So please transfer me to [Card Company] so I can complain about your poor customer service!”

Me:
“Please hold.” *Hangs up*

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