But That’s Where All The Good Crunchy Bits Are!
During college, I work in a concessions stand. I am alone in the stand, working a very slow game. We have a standard coffeemaker, but since I’ve never drunk coffee, I have no idea how to use it. There’s not much left in the pot when I get there.
Customer: “I’ll have a cup of coffee, please.”
Me: “It’ll be from the bottom of the pot. Are you feeling brave?”
I had this conversation several times with several different customers. Every single one of them laughed and ordered something else. I ended up not selling that bottom-of-the-pot coffee; when my coworker came along, she dumped it and showed me how to brew a fresh pot.
Question of the Week
Have you ever served a bad customer who got what they deserved?