But I’m Intolerant To Obnoxiousness

(I am on the phone discussing the lunch options provided for a training course the customer will be attending.)

Customer: “Will there be any gluten-free options available for lunch?”

Me: “Absolutely! You’ll be going to [Restaurant] and they have plenty of gluten-free options.”

Customer: “Are you sure? Because I cannot have any gluten at all; I’m extremely intolerant to it.”

Me: “I guarantee there will be gluten-free options available. My boss has Coeliac disease so she’s in the same boat, and I’m a vegetarian myself so I definitely understand the need for certain dietary requirements.”

Customer: *loud exaggerated sigh* “I’m so sick of people comparing gluten intolerance to vegetarianism. YOURS is a choice. MINE is not.”

Me: “Oh, umm I was just trying to assure you that I understand your requirements and I’ll make sure to let the restaurant know.”

Customer: “See that you do.”

(I was tempted to call the restaurant and ask them to sprinkle her meal with flour.)