But Cheddar Is Always Beddar
(I work in a coffee shop that is now advertising using real cheese instead of processed cheese.)
Customer: “Can I get a chocolate chip muffin please?”
Me: “Sure, that will be [price].”
Customer: “And can I get that without cheese?”
Me: *confused* “We actually don’t put cheese on our muffins.”
Customer: “Oh, well, I saw on the commercial that everything now has real cheese on it, so I really don’t want that.”
Me: “Well, we only put cheese on things like sandwiches. You won’t have cheese on much else. We have just changed to using real cheese instead of processed, so that’s what we’re advertising.”
Customer: “Well, that’s a relief!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
