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Burst Their Bubble

, , | Right | May 7, 2021

I work at a pet shop in a mall.

Customer: “Do you sell soap bubbles?”

I think about soap bubbles with catnip for cats.

Me: “For cats?”

Customer: “What?”

Me: “Soap bubbles for cats?”

Customer: “No!”

The customer is full-out laughing, almost grabbing her stomach and bending over.

Me: “I’m sorry, but you’ll have to find a store that is not a pet store. We only sell equipment for cats, dogs, and animals.”

The woman was stunned, stopped laughing, and just stood there looking at me before leaving. 

I feel bad for the way I answered her — that wasn’t good customer service at all — but I was so fed up with all the customers coming to ask for products that would never be sold in our type of store. We do actually have soap bubbles with catnip for cats, but she didn’t have to laugh at me like that.

Question of the Week

What is the absolute most stupid thing you’ve heard a customer say?

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