Burning Non-Existent Bridges
Customer: “Hi, can you tell me how to get to the bridge to Vancouver?”
Me: “I’m sorry, but there is no bridge to Vancouver.”
Customer: “Well, that’s impossible; I came over on a bridge!”
Me: “The only way to get on the island is to travel by ferry or plane. I promise there is no bridge to Vancouver.”
Customer: “This is terrible service!”
She hasn’t purchased anything.
Customer: “I can’t believe someone that lives here doesn’t know where the bridge is!”
Me: “I’m sorry, but I don’t know about a bridge to Vancouver.”
The customer storms out. A few minutes later, the guy working in the store next door comes in on his break and starts telling me about this unbelievable idiot he just had. I interrupt, asking if it was the bridge lady. Sure was!
Customer: “How do I get to the bridge to Vancouver?”
Coworker: “There is no bridge to Vancouver, ma’am.”
Customer: “YES. THERE. IS! I swear I came over on a bridge! How does no one know about it? It was called the Johnson bridge?”
Coworker: “OH! Do you mean the Johnson Street bridge? That’s close to here, but it doesn’t go to Vancouver, just to a suburb of Victoria.”
Customer: “YES! That’s the bridge to Vancouver! The Johnson Street Bridge! How do I get there?”
Coworker: *Gives up* “Turn left at the next lights and stay left; you can’t miss it.”
The customer leaves.
Coworker: “Have a great time in Esquimalt!”