Bumbling Because Of Mumbling
I work in concessions. I’m alone for this shift, and there’s a very long line.
Customer: “Can I get one small—” *mumbles* “—and one medium—” *mumbles*
The mumbles sound sort of like “popcorn,” and as this is a movie theater, I make an educated guess.
Me: “All right, I’ve got a small popcorn and a medium popcorn. Anything else for you?”
Customer: “That’s all.”
Me: “Okay, two popcorns, a small and a medium. That comes out to [total].”
The customer pays, and I get the popcorn for them and bring it up to the counter.
Customer: “Oh, I wanted a small and a medium Icee.”
Question of the Week
Have you ever served a bad customer who got what they deserved?