Me: “Thank you for calling [furniture store]. How can I help you?”
Customer: “I’m suing your company!”
Me: “May I ask what the problem is?”
Customer: “My son got into a car accident because he fell asleep at the wheel!”
Me: “I’m sorry to hear that, ma’am, but why are you suing [furniture store]?
Customer: “He fell asleep at the wheel because he stayed up all night assembling your furniture!”