The Buffalo Thing Never Gets Old
(I work in a call centre for a major pizza chain. Our wings are also very popular with our customers.)
Me: “Thank you for calling [Company], [My Name] speaking.”
Customer: “Hi, I want to order some wings.”
Me: “No problem. I just need to start with your phone number, please.”
Customer: “Before we start, I need to ask you something.”
Me: “Certainly, sir. What can I help you with?”
Customer: “Are all your wings buffalo wings, or do you carry chicken wings, too?”
Me: “…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
