Broken Screens Also Screen Customers  

, , , , | Right | December 9, 2019

(I get this phone call about three to four times a day. It doesn’t matter if the repair cost is $40 or $400; it’s always the same thing.)

Customer: “I heard you fix phones cheap.”

Me: “Yes, what kind of phone do you have?”

Customer: “Samsung Galaxy S2. The screen is broken.”

Me: “Which Galaxy S2 is it?”

Customer: “Galaxy S2…”

Me: “Yes, you’ve said that. Do you know which Galaxy S2?”

Customer: “Do they make more than one?”

Me: “Yes, they sell four different models in Canada.”

Customer: “Er… let me check…”

Me: “Does it have a big home button at the bottom?”

Customer: “Yes.”

Me: “It’ll be $199 to fix the screen.”

Customer: “HOLY F***! THAT’S NOT CHEAP!”

Me: “The screen for the Samsung Galaxy S2 costs $150 just for the part.”

Customer: “I CAN ALMOST BUY A NEW F****** PHONE FOR THAT MUCH!”

Me: “I’m sorry, but Samsung Galaxy screens are very expensive to buy.”

Customer: “F*** THAT! I’M THROWING IT IN THE GARBAGE!”

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