Brings New Meaning To Internet Packets
(The customer has recently bought a laptop, and just opened it out of the box.)
Me: “So what exactly is your issue today?”
Customer: “There is something missing from the box.”
Me: “What exactly is in the box, sir?”
Customer: “Well, the laptop charger, battery, and the laptop itself is in there; however, there is no Internet from what I can see.”
Me: “There is no Internet in the box?”
Customer: “Yes, I was told it can connect to the Internet as soon as I get it.”
Me: “Do you have a router you can connect to?”
Customer: “What’s a router?”
Me: “Sir, you’re going to need to speak to an ISP in order to connect to the Internet.”
Customer: “This laptop is a waste of money; it should come with Internet.”
(Customer hangs up.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
