Bring Them Back In For A Brain Check
(I am at the checkout desk of an urgent care medical office.)
Coworker: “How was your visit today?”
Patient: “Pretty good. I don’t like going to the doctor, but this was a great experience. Everyone was really nice.”
Coworker: “Thanks! Glad everything went well. Yeah, I work in a doctor’s office and I don’t really like going to the doctor, either.”
Patient: “Oh, really? What kind of doctor’s office do you work in?”
My Brain: “Seriously? Did she just ask that?”
Question of the Week
Have you ever met a customer who thought the world revolved around them?