Bright Makes Right

(I am the drive-thru cashier on a slow day. Most of the few customers that have come through have been unpleasant or downright rude. During the early afternoon, a very cheerful customer comes through.)

Me: “Welcome to [store name]. What can we make for you today?”

Customer: “Hi! How are you today?”

Me: “I’m doing alright, thanks. You?”

Customer: “Wonderful! Can I have two waters and a [dessert item]?”

Me: “Alright, that’s [total] and I’ll see you at the window.”

(When the car pulls up, I see two teenage girls, both with big smiles on their faces. I hand them their water and take their money before handing them their treat. Before handing the treat out, the passenger leans forward and speaks up loud enough for the entire kitchen to hear.)

Passenger: “That’s for you guys, on us! Friend told us y’all were having a bad day; we wanted to cheer you up! Have a great day!”

(It worked! It totally made my whole day so much better!)