Bridge Over The River Why?
(A woman comes in to the bookstore, I’m at the desk with another customer. She “peeks” into our space and says she just has a “quick question.”)
Customer: “Where is the Bridge book?”
Me: “I don’t know offhand; I will check after I’m finished with this gentleman.”
(She storms away towards our register. A coworker asks:)
Coworker: “Do you think she wanted this? *holding one of the many “summer bridge activities” books we sell*
Me: “No idea.”
(I see the woman storming out of the store (you can tell when they’re storming) and flag her down. She stomps over to us.)
Me: “Is this the [Activity Book] that you wanted?”
Customer: “NO. I want the required summer reading book for Junior High.”
Me: “Oh. A Long Walk to Water?”
Customer: “Yes!” *sneers*
Me: “Hmm, no bridge in the title.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.