Brains Not Included

Me: “Thank you for calling tech support. This is [My Name]. Can I get your account number?”

Caller: “Well, I don’t have your service. I just have a question.”

Me: “Okay, what is your question?”

Caller: “My remote doesn’t work.”

Me: “Well, I’m sorry about that, but we are an Internet company and this is Internet tech support.”

Caller: “I know that, but why can’t you help me?”

Me: “We don’t do anything with TVs.”

Caller: “It’s not my TV. It’s my remote.”

Me: “Your remote for your TV?”

Caller: “No!”

Me: “Your remote for what?”

Caller: “My television!”

Me: “Okay…well, we still can’t help you with that.”

Caller: “This tech support is stupid! You are all stupid!”

Me: “I’m sorry you feel that way.”

Caller: “I wouldn’t if you fixed my remote. The buttons aren’t making the television change.”

Me: “Have you tried changing out the batteries?”

Caller: “What do you think I am, stupid, like you? Of course I didn’t do that! It would shut the remote off!” *hangs up*

This story is part of the Technologically-Challenged roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!

10 Stories About The Stupidest Tech Support Calls Ever

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