Their Brain Is Not Fully Charged

, , , , | Right | September 16, 2017

Customer: “I think my phone is broken.”

Me: “I’m sorry to hear that, and I’d love to assist you. Can you describe the issue?”

Customer: “People say that they’ve called me, but my phone never rings.”

Me: “Do you have your phone with you? May I see it?”

(The customer hands over his phone. It is immediately apparent what the problem is.)

Me: “Sir, it appears that your phone is off, and the battery is completely dead.”

Customer: “I need to charge my phone?”

Me: “Yes, sir, that’s it.”

Customer: “I thought I only needed to do that if I wanted to make calls.”

Me: “No, your phone will need to be charged in order to use it for anything.”

Customer: “Are you sure about that?”

Me: “Yes, I’m completely sure.”

Customer: “Because I thought you only needed to charge it if you were making calls.”

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