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Brain Cell Withdrawal!

, , , , | Working | November 10, 2020

My car insurance has autopay set up so that every quarter, they take the money out of my bank account. They should take the money out of my account on June first to pay for June, July, and August. Toward the end of June, I notice they have not taken the money out of my account, so I decide to call.

Me: “Hello. I have my account set on autopay, but I don’t see that the money has been withdrawn. Can you see if I still need to pay?”

Insurance Rep: “I have your account pulled up. It looks like you’re set up on autopay and you’re past due.”

Me: “If I’m on autopay, how am I past due?”

I have more than enough money in my bank account for the insurance, so there’s no way it would have been declined if they tried to withdraw.

Insurance Rep: “Uhhhh… would you like to pay over the phone?”

I just paid over the phone, but a few days later, I got an email from a credit monitoring service saying that my credit score had taken a dip, most likely because I was past due on my bill. Not sure how that happened, but I’m already planning on switching insurance carriers for something more affordable.

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