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Brace Yourself For Inconsiderate Customers

, , , , | Right | April 28, 2020

It’s the mid-1990s. I’m a young, female employee. I have recently fallen in the kitchen and have seriously damaged my knee. As a result, I am in a brace that goes from hip to ankle, locking my knee straight. It goes on the outside of my clothing and fastens with about eight three-inch wide Velcro strips. Getting in and out of it is a process, and with my injuries, I need space to get in and out of the brace in order to use the facilities, as well as the bars for support.

As such, I am in the bathroom, making use of the handicapped stall, when the following occurs. I am removing the brace with a great deal of loud, velcro-ripping sounds. While I normally feel a bit guilty for making use of the handicapped stall, for the first time in my life I feel justified. Just as I get the last velcro free, someone starts POUNDING on the stall door. 

Me: “One moment!”

I hear a huff from the other side of the door. I do what I need to do in a hurry, while this person POUNDS periodically on the door. I try to hurry with getting the velcro fasteners back on, but I can only move so fast and getting them right takes fiddling. 

Still, the pounding continues. I finally pop out the stall door to find this old woman in a wheelchair glaring at me. Upon seeing me, she snaps.

Old Woman: “Are you handicapped?!”

Speechless, I sort of waved at my braced leg and tried to get out of the way as she shoved past.  Once out, she complained to my manager about me. Luckily, he told me not to worry about it; I was in the right!

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