Boxed In By The Manager
(After checking out five medium boxes, a customer tries to leave the store. He sets off the store’s alarm. Boxes do not have alarm tags in them.)
Me: “Uh, excuse me, sir. Could you please come here for a moment?”
(Manager approaches. He immediately tells the customer he can leave.)
Me: “But he only bought boxes, sir.”
Manager: “It’s okay.”
Me: “But—”
Manager: “You have another customer.”
(Thirty seconds later, the register phone rings. It’s Loss Prevention, warning us to be on the lookout for a suspected shoplifter. L.P.’s description matches that customer exactly, right down to the tear in his shirt collar.)
Me: “Sir, remember that one guy?”
Manager: “Yeah. Well, next time be more vigilant.”
Question of the Week
Have you ever served a bad customer who got what they deserved?