Bow To Their Crazy Demands
(I am going about my business as a shop assistant at a mid-range high street retailer when a large family comes in looking for a party dress for a little girl. The dress they pick has a ribbon around the waist to give it the correct fit, tied with a bow at the back, which has to be untied to get it on the child.)
Customer: “Excuse me; do you have any more of these?”
Me: “Did you need a different size or would you like to see the other colours in the range?”
Customer: “Oh no, I want more of this one in the same size. The ribbon is not tied correctly on this one.”
(I stared blankly in disbelief but my manager was watching.)
Me: “I’ll run down to the stockroom and find out.”
(I took the dress she had and re-tie the ribbon, but also brought two other dresses.)
Customer: “Ooh, this one looks like it’s tied far better.”
(She took one of the other dresses and UNTIED THE RIBBON to put it on her child.)
Question of the Week
Tell us your most amazing work-related story!