Bound To The Past
An elderly woman calls to inquire about an old dictionary.
Caller: “Its binding is falling apart and I wonder if you know anyone who deals with binding and rebinding.”
Me: “Unfortunately, there isn’t anyone left in the city that deals with that sort of stuff.”
Caller: “What can you do with the book?”
Me: “If the binding is coming off, there isn’t much we could do. Also, we don’t really take dictionaries any more as the Internet has made them obsolete.”
Caller: “Oh, well, I think that the Internet is just a fad.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
