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Books Have All The Answers

, , , , | Right | March 6, 2020

(An elderly woman comes in off the street and approaches me.)

Customer: “Hello. I was hoping for some advice.”

Me: “Certainly. Are you looking for a gift or something for yourself?”

Customer: “Myself. I recently sold my car and I need to know if I’ve completed all the right paperwork.”

Me: “I see. Well, unfortunately, we don’t have any legal texts in stock covering car ownership—”

Customer: *interrupts* “Oh, no. You misunderstand me. I don’t want a book; I just want advice about my sold car.”

Me: “From me?”

Customer: “Yes.”

Me: “In a bookshop?”

Customer: “Yes.”

(I am perplexed, but I play along.)

Me: “Well, did you have insurance on this car you sold?”

Customer: “Yes, I do!”

Me: “You should probably contact the insurance company and cancel it, then; no point paying insurance on a car you no longer own, right? And while you’re there, I would ask them for advice, as they deal with cars all the time and would know more about it.”

Customer: “Thank you! You’ve been so helpful! I’ll go to my insurance company right away! I love bookshops! Everyone is so helpful.”

(She leaves, very happy. A regular turns to me:)

Regular: “Maybe it’s because we read what we have to do about something before we do it.”