Books Are Going The Way Of The Dinosaur
Me: “Hi. What can I help you find today?”
Customer: “I want to find a book.”
Me: “What book are you looking for?”
Customer: “I’m looking for that book with a bunch of words in it that sounds like a dinosaur?”
Me: *stares for a moment* “…a thesaurus?”
Customer: “Yes!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
