(Bodily) Equipment Malfunctions
(The modems we supply customers with have a light that has “PPP” written next to it. Customers often call up when their internet is down and tell us that their PPP light is off.)
Me: “Hi, thank you for calling [ISP]. How may I assist you?”
Customer: *distressed* “My PP is not working!”
Me: “Sorry?”
Customer: “Something is wrong with my PP!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
