Blow That Idea Right Out The Window
(I work at one of the very few hotels that still has smoking rooms and so have to ask every guest who does not mention his or her preference up-front which type of room they want.)
Me: “Would you like a smoking or non-smoking room”
Guest: *with what looks like a genuinely confused look on his face* “Well… what’s the difference?”
Me: “Uh… you are allowed to smoke in a smoking room. If you smoke in a non-smoking room, we charge you a $250.00 fine for doing so.”
Guest: *visibly hesitant* “Really… uh… hmm!… And what is the difference in rates between the smoking and non-smoking?”
Me: *still maintaining my professionally patient tone of voice* “Smoking rooms are only $5.00 more per day, sir.”
Guest: *seemingly thinking it over much longer then he should need to* “How about if I take the non-smoking room and blow the smoke out the window? You wouldn’t charge me for that would you?”
(Wanting to bang my head on the counter, I stop short of it by simply nodding my head ‘Yes’ with a most serious look on my face.)
Guest: “Oh!… I… guess I’ll take the smoking room, then.”
Me: “WISE choice, sir!”
Question of the Week
Tell us about the worst boss/manager you’ve ever had!