Bling In The Bin

, , , , | Right | April 27, 2018

(I am working as a customer service person for a London Borough. We have a free bulk refuse pick-up service. One day I am rung up with the following complaint from a person who lives on a council housing estate — a communal block.)

Caller: “You took away my jewellery! How dare you?!”

Me: “We would only take away your jewellery if you asked us to.”

Caller: “I put it out on the landing in a black bag, and now it is gone.”

Me: “You put a bag of jewellery outside your flat on a communal landing?”

Caller: “Yes! Why did you take it away? I want you to pay for it!”

(I talk to my supervisor about it, and he says that another council service cleared rubbish from all public spaces on every council estate.)

Me: “So, you put a black plastic bag full of jewellery on a public landing?”

Caller: “Yes! And I want to be compensated for it!”

(I am wondering how stupid this woman is. If she is telling the truth, why on earth would anyone put their jewellery in a bin bag on a landing? If she is lying, why on earth would she think I’d believe her?)

Me: “I’m sorry, but I need to put you through to our insurance department.”

(So I did. Mind you, that was not the stupidest thing I ever heard working there. One person claimed to have put their oven onto the landing while spring cleaning, as if anyone would move an oven into a public space just to clean behind it, and it was gone by the time she went to bring it back in.)

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