Blind To Reason
(A customer walks in with a small dog in her purse.)
Me: “Excuse me, miss, but you can’t have your dog in here. You’ll need to leave it in your car.”
Customer: “Why? Chanel is my baby! There is no way I could leave her in my car!”
Me: “Miss, having your dog in here is unsanitary. She has to go back into your car before you can shop.”
Customer: “That is so dumb! Let me speak to your manager!”
Manager: “What seems to be the problem, miss?”
Customer: “This girl says I can’t have my dog in here! But I totally should be allowed to. Babies are allowed in, and Chanel is my baby!”
Manager: “Babies are a different story, miss.”
Customer: “My dog could die if I leave her in the car!”
(A clearly blind man now comes in with his seeing-eye dog.)
Customer: “You let that guy with his dog in! This is sexual discrimination!”
Manager: “Miss, that man is blind. We can’t tell him to leave his dog outside.”
Customer: “So, only blind people can have their dogs in the store?”
Manager: “That’s right.”
(The customer leaves and my manager disappears. Ten minutes later, the customer returns. She is wearing sunglasses and has her dog on a leash.)
Me: “Miss, I’ve already told you this. You need to leave your dog in your car.”
Customer: “But I’m blind and this is my seeing dog!”
Me: “You weren’t blind ten minutes ago, and you aren’t blind now. Please leave, or I will have you escorted out.”
Customer: “Fine, I’ll shop somewhere else! God, you people are so dumb!”
This story is part of our crazy pet owner roundup!
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Read the crazy pet owner roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
