Blind-siding Stereotypes
(I work at a start-up company in a very small office space that used to be a window shades store. We occasionally get people knocking on the door looking for the old business. A gentleman knocks on the door and I talk to him.)
Me: “Hi, how can I help you?”
Customer: “I bought these blinds, and they don’t fit my window.”
Me: “Oh, you’re at the wrong place. That was the last tenant. This isn’t a shade store anymore.”
Customer: “Oh, but in the phone book this is listed.”
Me: “I know. He hasn’t updated it. We’re not a shade shop. I hope you get help with your problem.”
Customer: “Well, you might be able to help. You’re a woman. Women put up blinds a lot.”
Question of the Week
Have you ever served a bad customer who got what they deserved?