Blame Canada! Part 7
(I work at a clothing store in Canada that’s fairly popular in the USA, too. We get a fair amount of American customers, as well. Each country has a different version of the website and different sales. One afternoon, two women approach me at the cash with their shopping and I quickly begin ringing them up.)
Customer #1: “Oh! Those jeans aren’t the right price.”
Me: “Oh, that’s no good. Did the sale sign in the section say something different?” *thinking it’s a signing error*
Customer #2: “No, no, it’s the website price that’s different.”
(She then pulls out her phone to show me the website. I can see from the web address that she’s looking at the American website.)
Me: “Miss, that’s the wrong website; also, we don’t price match to our web prices.”
Customer #1: “What do you mean? We’re at the [Store] website!”
Me: “Miss, you’re in Canada, and even if you were using the Canadian website, I still can’t price match the jeans to that price. If you want the jeans at that price, you’ll have to buy them in the States.”
Customer #2: “But we’re American! I want to pay the American prices with American money!”
Me: “Then, please, go back to the States and purchase the jeans there. While you’re in Canada, you have to pay the Canadian prices. I’m sorry.”
(They left in a huff and I thankfully didn’t see them for the rest of my shift.)
Question of the Week
What is the most stupid reason a customer has asked to see your manager?
