Black Friday Now Starts Before Black Friday

, , , , , | Right | November 22, 2018

(I am a worker at a sit-down restaurant. I seat people, and bus and wipe tables. It’s Black Friday and we open at 11:00; it’s 10:45. I am wiping tables and doing opening things to be prepared. A clueless customer sneaks in through the staff entrance that clearly says STAFF ONLY and has our times posted. She and her daughter go to the bathroom and we continue working without seeing them. I walk up to the tables near the bathroom and see them.)

Customer: “Hi. We have six people, two kids.”

Me: “Ma’am, we aren’t open yet. You can go up to wait; stand by the front door and wait until 11:00.”

Customer: “But I’m in here. I need to be seated so I have a table.”

Me: “I promise you, you’ll be first in line but we aren’t open. You won’t be helped until we are open, in ten minutes.”

Customer: “Bring me your manager! I’m gonna get you fired.”

(I brought over the manager and she said the same thing and finally gave in. We sat her and all we heard was her complaining about not being helped because we aren’t open. It was a long day.)

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