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Bill Kill

, , , , | Working | December 26, 2019

(It is around 2010 or so. I need a new battery for my phone and there’s a telecom shop of one of the Finnish carriers near where I live, so I go there.)

Me: *showing my phone* “Can I have a new battery for this?”

Salesman: “Yes, sure, but can I ask what operator you use?”

Me: “Certainly, I have a contract with [Competitor].”

Salesman: “How much do you pay in a month? I’m sure that I can go lower than that.”

Me: “Don’t remember. It’s been a while since I got a bill. But I don’t want to change operators now; I only want the battery.”

Salesman: “Certainly.”

(He fetches the battery and I pay it. About a month later, my mother’s phone needs a new battery and I finally get a phone bill. The company I use never sends bills out until the amount is over €20. My bill is something like €24. I go to the same store and wait until the same salesman is free and go to him.)

Me: “Hello. This is my mum’s phone and it needs a new battery. Do you have them?”

Salesman: “Certainly, wait and I’ll get one.” *fetches the battery*

Me: “By the way, last time I was here you told me that if I knew how much I pay for my current operator you can sell me a cheaper connection. So, here’s my last bill.”

(I hand over the bill and he looks at it.)

Salesman: “€24, of course, I can sell you cheaper than this.”

Me: “Please check the period this bill covers.”

Salesman: *gives the bill back to me* “Three months? I cannot go under that!”

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