Big Ol’ Bag Of Bagel-y Biggle Bits
(I work at a pretzel place in a mall. On the posters, menu, and signs hanging in our store and outside of it, the bite-sized pieces of pretzels are called “pretzel bites”. It says that everywhere because they’re our most popular product.)
Me: “Hi, welcome to [Store]. What can I get for you today?”
Customer: “Can I get some of your pretzel nubbins?”
Me: “Ex-Excuse me?”
Customer: “The nubbins. The little bits. The pretzel bagels.”
Me: “Do… do you mean pretzel bites?”
Customer: “Yeah, the bagel bites, or the pretzel nuggets. With salt.”
Me: “So you want a big ol’ bag of bagel-y biggle bits, huh?”
Customer: *offended* “Excuse you?”
Me: “Small, medium, or large pretzel nubbins, ma’am?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
