Big-Macchiato
(I work at a drive-thru coffee shop that shares a parking lot with a burger joint. One day a woman comes through my drive-thru.)
Me: “Welcome to [Coffee Shop]. What can I get for you today?”
Customer: “Yeah, give me a [specialty burger] and a large fry.”
Me: “Ma’am, this is [Coffee Shop].”
Customer: “You’re not [Burger Chain that has no stores on this side of town]?”
Me: “No, ma’am, this is [Coffee Shop].”
Customer: “Are you sure?!“
Me: *looking at my apron and all the espresso equipment* “Yes.”
Question of the Week
Have you ever served a bad customer who got what they deserved?