Between The Teen Computer Screen
Me: *via online chat* “It’s just the date of birth that doesn’t match on your account. But I have the correct account pulled up here.”
Customer: “Maybe if I tried to make the account when I was very young, I might have claimed to be eighteen at the time. But the month and day would still be the same!”
Me: “…I see.”
Customer: “Yes. I know it was very wrong of teenager-me to claim to be an adult. However, I can hardly ground her at this point.”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
