New Hire, New Fire
(A new family moves to our church community, and I’m trying to be friendly with the oldest daughter.)
New Hire: “Do you know where I can find work?”
Me: “Hmm, we may have something at the company where I work.”
New Hire: “That’s great! I’ve worked in many different offices, so I have a lot of experience as an administrative assistant!”
Me: “No, I already do the office stuff. You’d be cleaning up in the warehouse. It’ll be gross and dirty. Maybe you don’t want to do something like that?”
New Hire: “No, I’m totally interested! I want ANY job!”
(Since she’s so enthused and adamant about getting a job, I talk to my boss and get them in contact with each other. After her interview, he hires her on the spot to start the next day.)
(I work a 6 am to noon shift. I approach my bus after 8 am.)
Me: “The new hire was supposed to come in today, right?”
Boss: “Yeah, about 30 minutes ago. I think she’s running late because of the bus.”
Me: “Yeah, probably.”
(Later…)
Me: “Do you think she got lost on the way here?”
Boss: “Can you call her?”
Me: “She doesn’t have a cell phone.”
Boss: “Well, it’s okay for her to be late today. We’re hard to find, and she’s taking the bus.”
(Later, near the end of my shift…)
Boss: “She didn’t show up at all. What if something happened to her?”
Me: “I do have her house number, but it’s not on me right now. I’ll call first thing when I get home and talk to her family.”
(Sometime after noon, I call her house as promised.)
New Hire: “Hello?”
Me: “[New Hire]? Is that you?”
New Hire: “Oh! Heh, yeah, it’s me.”
Me: “So, uh, what happened? Did you have some sort of trouble getting to the office?”
New Hire: “No, I never came.”
Me: “Why?!”
New Hire: “I have something to do later tonight, so I couldn’t come in today.”
Me: “But we work in the morning. How does that interfere with anything going on tonight?”
New Hire: “I have to get ready.”
Me: *sighs* “Whatever. Why didn’t you call the office to let us know that you weren’t coming? We were worried about you!”
New Hire: “Um… I would have, but I don’t have the number to the office. No one ever gave it to me!”
Me: “I know you have the number because I gave you the business card. [Boss] gave you one too. The number is right on the business card!”
New Hire: “Oh! Yeah, it is.”
Me: “You have to call [Boss] to let him know that you’re okay and that you just couldn’t make it in today.”
New Hire: “Can’t you tell him for me?”
Me: *really annoyed now* “No. That’s your responsibility! You were talking to him face-to-face yesterday. You could have told him that you couldn’t start today. Why didn’t you say anything then?”
New Hire: “Uh… I couldn’t tell him, because I was shy?”
Me: “Y’know, it’s common courtesy to let people know when you’re running late or can’t show up. And really, you CAN’T do that to your BOSS! That’s not professional!”
New Hire: “I’m really sorry. Can you tell him for me?”
Me: “No! You could have called earlier, but you didn’t, so you’re going to call him right now and apologize and make sure you’re still coming in tomorrow!”
New Hire: “Okay, okay, I’ll call.”
Me: “Good.”
(The next day, I ask my boss if she ever called. She didn’t! I explain to him what happened, and he fires her, if you can fire a person who has never shown up for a day of work. She did manage to get hired somewhere else, but I heard that she eventually got fired for pulling a similar stunt.)
Question of the Week
Have you ever served a bad customer who got what they deserved?